Shipping policy

 

Shipping Policy

Effective Date: MAY 2024

Welcome to TRINKETS TO TREASURE! We are committed to providing you with the best online shopping experience, including fast and reliable shipping. Please read our shipping policy carefully to understand how we handle orders, shipping, and deliveries.

1. Order Processing Time

  • All orders are processed within (2) business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

  • Domestic Shipping:
    • Standard Shipping: [Estimated delivery 3-5 business days]- [$6.80- ESTIMATED]
    • Expedited Shipping: [UPS NEXT DAY AIR 1-BUSINESS DAY - [$18.81- ESTIMATED PENDING THE WEIGHT OF YOUR PACKAGE]

3. Shipping to P.O. Boxes

  • We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can track your order directly through our SHOP APP or via the carrier’s website.

5. Shipping Carriers

  • We use UPS, USPS for all domestic and international shipments.

6. Shipping Restrictions

  • Due to certain restrictions, some products cannot be shipped to international destinations. If this affects your order, we will contact you with an alternative solution.

7. Custom Duties and Taxes

  • TRINKETS TO TREASURE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

8. Damages and Issues

  • TRINKETS TO TREASURE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

9. Incorrect Address

  • Ensure that the address provided is accurate. We are not responsible for orders delivered to incorrect or outdated addresses.

10. Returns and Exchanges

  • For details on returns and exchanges, please visit our [Return Policy] page.

11. Contact Information

  • For any questions or concerns regarding your order, please contact us at  EMAIL: trinketstotreasure24@gmail.com
  • Thank you for shopping with TRINKETS TO TREASURE